Once your purchase is completed, your order will be shipped within 2 business days. Deliveries take 1-3 business days within Istanbul and 1-6 business days outside Istanbul from the date of shipment.

For pre-ordered items, the delivery period starts after the pre-order phase ends, and this duration may vary depending on the product.

You may request a return within 14 days from the delivery date to you or the recipient at the specified address, provided that the item is unused and undamaged, without assuming any legal or penal liability.

Returned products must be sent back in their original box and packaging, complete and undamaged.

If the product meets the return conditions, the refund process will begin on the day we receive the item. The time it takes for the refund to appear in your account depends on your bank. Refunds to credit cards are processed within a maximum of 10 business days, while bank transfer payments are refunded within a maximum of 5 business days.

If you use your right of withdrawal on discounted items, you will lose the discount opportunity.

Before returning the product, you must submit a return request. To initiate the return process, simply send us an email through the contact section, and we will get back to you as soon as possible.